Terms of service
1. Overview
These Terms of Service govern your use of the Cavrinex website and services.
By accessing or purchasing from our website, you agree to these terms.
These Terms apply to customers located in the United States and France.
2. Company Information
Cavrinex operates an online store offering furniture products for indoor and outdoor living spaces.
We reserve the right to update or modify these Terms at any time.
3. Eligibility
To use our services, you must:
- Be at least 18 years old, or the legal age of majority in your country
- Provide accurate and complete information during checkout
- Use our website in compliance with applicable laws
4. Products and Orders
We sell furniture products including:
- Lawn & Garden Furniture
- Outdoor Furniture
- Living Room Furniture
- Kitchen & Dining Furniture
- Bedroom Furniture
- Office Furniture
We reserve the right to:
- Refuse or cancel any order
- Limit quantities
- Correct pricing errors
5. Pricing and Payment
All prices are displayed in USD or EUR depending on the region.
We accept secure payments through third-party providers.
We do not store full payment information.
6. Shipping Policy
We currently ship only to:
- United States
- France
Shipping details:
- Processing time: 1–3 business days
- Delivery time: 6–9 business days
- Shipping fee: $8.99
- Free shipping for orders over $129.99
Full shipping details are available in our Shipping Policy.
7. Returns and Refunds
Customers may request returns in accordance with our Return Policy.
Refunds are processed within 1–3 business days after approval.
8. Order Cancellation
Orders may be cancelled within 12 hours if not yet processed.
Once processing begins, cancellation is no longer possible.
9. Intellectual Property
All website content, including text, images, logos, and design, is the property of Cavrinex and may not be copied or reused without permission.
10. User Responsibilities
You agree not to:
- Use the website for illegal purposes
- Attempt to disrupt website functionality
- Provide false or misleading information
11. Limitation of Liability
Cavrinex is not liable for:
- Delivery delays caused by carriers or customs
- Indirect or incidental damages
- Misuse of products
12. Third-Party Services
We may use third-party services such as:
- Payment processors (e.g., Stripe, PayPal)
- Logistics providers
- Analytics and advertising platforms
These providers operate under their own terms and policies.
13. Data Protection
We process personal data in accordance with GDPR and our Privacy Policy.
14. Governing Law
These Terms are governed by applicable consumer protection laws in the United States and France, depending on the customer's location.
15. Contact
For questions regarding these Terms, please contact customer support.
Phone: +1 (781) 654-7519
Email:info@cavrinex.com
Address: 69 CENTER ST,PEMBROKE,MA 02359,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)