Terms of service


Terms of Service

1. Acceptance of These Terms

These Terms of Service set out the conditions governing your access to and use of the Cavrinex website, products, and related services.

By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

These Terms apply to customers purchasing from the United States and France.

2. About Cavrinex

Cavrinex is an online retailer specializing in furniture designed for both indoor and outdoor living.

We reserve the right to revise, amend, or update these Terms of Service at our discretion. Any changes become effective once published on this website.

3. Eligibility Requirements

To place an order or use our services, you must:

  • Be at least 18 years of age or have reached the legal age of majority in your jurisdiction.

  • Submit accurate, current, and complete information when making a purchase.

  • Use our website in accordance with all applicable laws and regulations.

4. Products and Order Acceptance

Cavrinex offers a variety of furniture products, including:

  • Lawn & Garden Furniture

  • Outdoor Furniture

  • Living Room Furniture

  • Kitchen & Dining Furniture

  • Bedroom Furniture

  • Office Furniture

We reserve the right to:

  • Decline or cancel any order at our sole discretion.

  • Restrict the quantity of products available for purchase.

  • Correct pricing inaccuracies, product descriptions, or other listing errors without prior notice.

5. Prices and Payment

Product prices are displayed in either U.S. Dollars (USD) or Euros (EUR), depending on your selected region.

Payments are processed securely through trusted third-party payment providers.

For your protection, Cavrinex does not retain complete payment card information.

6. Shipping Information

At this time, we deliver orders only to the following countries:

  • United States

  • France

Shipping details include:

  • Order processing: 1–3 business days

  • Estimated delivery: 6–9 business days

  • Standard shipping fee: $8.99

  • Free shipping on orders exceeding $129.99

Additional shipping information is available in our Shipping Policy.

7. Returns and Refunds

Eligible customers may return products in accordance with the terms outlined in our Return Policy.

Approved refunds are generally issued within 1–3 business days after the return request has been accepted.

8. Order Cancellations

Orders may be cancelled within 12 hours after they are placed, provided processing has not yet begun.

After an order enters the processing stage, cancellation requests can no longer be accommodated.

9. Intellectual Property Rights

All materials available on this website—including text, graphics, photographs, logos, trademarks, and website design—are the exclusive property of Cavrinex or its licensors.

No content may be reproduced, distributed, modified, or used without our prior written authorization.

10. Acceptable Use

When using our website, you agree that you will not:

  • Engage in unlawful or fraudulent activities.

  • Interfere with or attempt to disrupt the operation or security of the website.

  • Submit false, inaccurate, or misleading information.

11. Limitation of Liability

To the extent permitted by applicable law, Cavrinex shall not be responsible for:

  • Shipping delays caused by carriers, customs authorities, or circumstances beyond our reasonable control.

  • Indirect, incidental, consequential, or special damages.

  • Damage or loss resulting from improper use of purchased products.

12. Third-Party Providers

To operate our business, we may rely on trusted third-party service providers, including:

  • Payment service providers such as Stripe and PayPal.

  • Shipping and logistics partners.

  • Website analytics and online advertising platforms.

These third-party services are governed by their own terms, conditions, and privacy practices.

13. Privacy and Data Protection

Personal information collected through our website is processed in accordance with applicable data protection laws, including the GDPR where applicable, and as described in our Privacy Policy.

14. Governing Law

These Terms of Service shall be interpreted and enforced in accordance with the applicable consumer protection laws of the United States or France, depending on the location of the customer and the transaction.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact our customer support team.

Phone: +1 (781) 654-7519

Email: info@cavrinex.com

Address: 69 CENTER ST, PEMBROKE, MA 02359, United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)