GDPR Privacy Policy

1. Introduction

Cavrinex is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

This Privacy Policy applies to customers located in the United States and France.

By using our website, you agree to the collection and use of information as described in this policy.

2. Data Controller

Cavrinex acts as the data controller responsible for your personal data collected through our website and services.

3. Personal Data We Collect

We may collect the following types of personal information:

3.1 Information you provide:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party providers)

3.2 Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking technologies

4. Purpose of Data Collection

We use your personal data for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing payments and refunds
  • Improving website performance and user experience
  • Marketing and advertising (only with consent)
  • Fraud prevention and security

5. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contract performance (order fulfillment)
  • Legal obligations (tax and accounting requirements)
  • Legitimate interests (fraud prevention, service improvement)
  • User consent (marketing and cookies)

6. Data Sharing

We do not sell your personal data.

We may share data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • IT and hosting service providers
  • Advertising platforms (e.g., Google Ads, Google Analytics)

All third parties are required to protect your data.

7. International Data Transfers

As we operate in the United States and France, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place.

8. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment
  • Legal obligations
  • Dispute resolution

9. Your Rights (GDPR Rights)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us.

10. Cookies & Tracking

We use cookies to improve user experience, analyze traffic, and support advertising. You can manage cookies through your browser settings or our cookie consent tool.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or your data rights, please contact our support team.

Phone: +1 (781) 654-7519
Email:info@cavrinex.com
Address: 69 CENTER ST,PEMBROKE,MA 02359,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)