Privacy policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

This policy applies to customers located in the United States and France.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

We are responsible for determining the purposes and means of processing your personal data in accordance with applicable data protection laws, including the GDPR.

3. Personal Data We Collect

We may collect the following types of personal information:

3.1 Information you provide directly:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third-party providers)

3.2 Information collected automatically:

  • IP address
  • Device and browser information
  • Pages visited and interaction data
  • Cookies and tracking technologies

4. Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing payments and refunds
  • Shipping and delivery services
  • Improving website performance and user experience
  • Marketing and advertising (only with consent)
  • Fraud prevention and security

5. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contract performance (order fulfillment)
  • Legal obligations (tax, accounting, compliance)
  • Legitimate interests (fraud prevention, service improvement)
  • User consent (marketing, cookies, advertising tracking)

6. Data Sharing

We do not sell your personal data.

We may share data with trusted third parties, including:

  • Payment service providers (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • IT and hosting services
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Google Ads)

All third parties are required to process data securely and lawfully.

7. International Data Transfers

As we operate cross-border services (including shipments to the United States and France), your data may be transferred and processed outside your country of residence.

Appropriate safeguards are applied to protect your data.

8. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment
  • Legal and tax obligations
  • Dispute resolution
  • Business operations

9. Your Rights (GDPR Rights)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us.

10. Cookies and Tracking Technologies

We use cookies to:

  • Enable website functionality
  • Analyze website traffic
  • Improve user experience
  • Support advertising and remarketing

You can manage or disable cookies through your browser settings or consent tools.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact

If you have any questions about this Privacy Policy or your data rights, please contact our support team.

Phone: +1 (781) 654-7519
Email:info@cavrinex.com
Address: 69 CENTER ST,PEMBROKE,MA 02359,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)